The SRE Manifesto
Site Reliability Engineering Practice
Service Level Objectives and Error Budgets
| Practice code | Practice area(s) | Practice name | Practice description | Practice applicability | Practice technology(ies) | Implementation steps |
|---|---|---|---|---|---|---|
| STH101 | [x] Systems Thinking; [x] Data Science | Service Level Objectives and Error Budgets | Establish target levels for service reliability and use error budgets to balance feature velocity and stability | Applicable to any software service or platform | Service Mesh, APM tools, SLO tracking tools like Nobl9 | 1. Identify critical user journeys; 2. Define SLIs reflecting user experience; 3. Set realistic SLOs based on business requirements; 4. Define Error Budgets to manage releases and remediations. |
Source: Google Book - Site Reliability Engineering